A retrieval-grounded assistant over a large HR function’s policies, benefits and process documents — so staff get accurate, cited answers instead of digging through PDFs and portals.
Employees now self-serve accurate, cited HR answers instead of raising tickets.
HR teams fielded the same policy and benefits questions repeatedly, and employees struggled to find current, authoritative answers across scattered documents and an ageing portal.
We built a RAG pipeline over the HR corpus with hybrid retrieval, PII-aware handling, guardrails and citation-backed generation, delivered inside the tools employees already use.
Employees self-serve accurate, cited HR answers and the HR team spends less time on repetitive queries. [[Replace with an approved metric, e.g. X% fewer routine tickets.]]
Let's scope what a proof of concept would look like on your data.
